Retail & E-commerce — Inova AI
Retail & E-commerce

Support every shopper instantly — and sell more while you do.

We build AI agents that answer questions, solve order issues, and recommend the right products in real time — turning support into a revenue channel.

Book a Demo See What We'd Build
24/7 shopper support
Instant order help
Higher cart value
What We'd Build For You

Three ways AI works for your store.

Every customer question is also a chance to help — and to sell. We catch both.

Support

Instant Support Agent

Answers shopper questions and resolves issues the moment they arise.

  • Answers product and policy questions
  • Available 24/7 across channels
  • Handles returns and exchanges
  • Escalates the tricky cases to your team
Sales

Personalized Upsell Agent

Recommends the right add-ons and products based on what shoppers want.

  • Suggests relevant products in real time
  • Increases average order value
  • Recovers abandoned carts
  • Feels helpful, not pushy
Orders

Order & Logistics Automation

Keeps customers informed from checkout to delivery, automatically.

  • Sends order and shipping updates
  • Answers 'where's my order?' instantly
  • Flags issues before they escalate
  • Connects to your store platform
How It Works

From question to checkout — without waiting.

A shopper engages and the agent helps them buy, then keeps them informed.

STEP 01

Shopper Engages

A question comes in by chat, text, or your site.

STEP 02

AI Agent Helps

It answers instantly and suggests what fits their needs.

STEP 03

Order Supported

Checkout, returns, and tracking are handled automatically.

STEP 04

Kept Informed

Updates flow out from purchase to delivery.

The AI Agent

A storefront assistant that never closes.

It greets every shopper, answers fast, and nudges the right products at the right moment — then keeps buyers updated after checkout. Support and sales, handled in the same conversation.

Support & upsell24/7 across channelsCart recoveryOrder trackingMultilingualPlatform-connected
Book a Demo
Inova AI AgentOnline
Do these run true to size?
They run about half a size small — I'd size up. Want me to add a free-return label just in case?
Yes. Anything that goes with them?
These two pair perfectly and ship together free. Add both to your cart?
Integrations

Works with the tools you already use.

The agent connects to your store platform and tools, keeping products, orders, and customer data in sync — so support and upsells always reflect what's really in stock.

Any CRM or platform Real-time sync Calls, text & web chat No rip-and-replace
See If Your Tools Connect
Your Existing Tools
Whatever system you already use
real-time connection↓
Inova AI Layer
Agents & automation working for you
↓
Your Team
Gets the right info at the right time
Why Inova

Turn support into a growth engine.

24/7

Always On

Shoppers get help at midnight as easily as midday.

↑

Bigger Carts

Smart recommendations lift average order value.

↓

Fewer Tickets

Routine questions never reach your team.

Get Started

Let's turn your support into sales.

Tell us about your store and we'll show you how the AI agent would support shoppers and grow each order.