Hospitality — Inova AI
Hospitality

A multilingual concierge that never sleeps.

We build AI agents that take reservations, handle guest requests in any language, and keep guests cared for before, during, and after their stay.

24/7 reservations
Any language
Happier guests
What We'd Build For You

Three ways AI works for your property.

From the first booking to the post-stay thank-you — guest care that never clocks out.

Bookings

Reservation Agent

Takes and manages reservations around the clock, in any language.

  • Books and modifies reservations 24/7
  • Answers availability and rate questions
  • Confirms and sends reminders
  • Syncs with your booking system
Concierge

Multilingual Concierge

Handles guest requests in the language they speak.

  • Responds in the guest's language
  • Answers amenity and local questions
  • Takes requests any time
  • Routes special needs to staff
Guest Care

Guest Care Automation

Looks after guests before, during, and after their stay.

  • Sends pre-arrival information
  • Offers timely upsells and add-ons
  • Gathers feedback after checkout
  • Encourages repeat visits
How It Works

From booking to farewell — seamlessly.

A guest reaches out and every touchpoint is handled with care.

STEP 01

Guest Reaches Out

A booking or question arrives — in any language, any hour.

STEP 02

AI Agent Responds

It books, answers, or takes the request immediately.

STEP 03

Stay Supported

Pre-arrival info, requests, and upsells are handled.

STEP 04

Guest Followed Up

Feedback is gathered and repeat visits encouraged.

The AI Agent

A concierge that speaks every guest's language.

It welcomes guests, takes bookings, and handles requests warmly and instantly — in whatever language they prefer. Your staff stays free for the in-person moments that matter most.

ReservationsMultilingual conciergePre-arrival & upsells24/7 availabilityFeedbackBooking-system connected
Book a Demo
Inova AI AgentOnline
Do you have any rooms available this weekend?
We do! We have an ocean-view suite open. Would you like to book it for two nights?
Perfect. Does that include breakfast?
Yes, breakfast is included. I'll reserve the suite and send your confirmation right now.
Integrations

Works with the tools you already use.

The agent connects to your booking and property tools, keeping reservations, requests, and guest details in sync — so every guest is looked after without extra work for your team.

Any CRM or platform Real-time sync Calls, text & web chat No rip-and-replace
See If Your Tools Connect
Your Existing Tools
Whatever system you already use
real-time connection
Inova AI Layer
Agents & automation working for you
Your Team
Gets the right info at the right time
Why Inova

Five-star care, around the clock.

24/7

Always Welcoming

Guests are looked after at any hour, in any language.

Every Language

No request is lost in translation.

More Repeat Stays

Thoughtful follow-up turns guests into regulars.

Get Started

Let's give every guest a concierge.

Tell us about your property and we'll show you how the AI agent would book, assist, and delight your guests.